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FAQ

Company & Product Overview

Q: Are you a manufacturer or trading company? Where is your company located?
A: We are a manufacturer specializing in the production of various types of shoes.

Q: How many people are there in the company? What is the turnover of your company?
A: Our company has about 200 workers, including production staff, packaging staff, logistics staff, etc.

Q: What products can the company offer?
A: We produce various types of sports shoes, running shoes, board shoes, casual shoes, etc.

Q: How long have you been involved in this market?
A: We have been engaged in the footwear industry for 10 years.

Q: Where are the main markets?
A: Our main markets are in the Middle East, South Africa, South America, Europe, and other markets.

Q: How many agents or wholesalers are there overseas?
A: Currently, we have over 50 agents and more than 100 partners overseas.



Logistics & Customization

Q: Can we use the specified packing method?
A: Of course, you can use the packaging method you specify.

Q: Do you have your warehouse?
A: Our domestic free warehouse covers an area of 3000 square meters.

Q: Can we offer quotations for the products not shown on the website?
A: There are too many shoe products, and not all of the products we can offer are displayed.

Q: Does the product itself support OEM customization?
A: Not currently supported.



Orders & Samples

Q: What's the minimum order quantity?
A: There is no minimum order quantity for stock products and a minimum order of 100 for non-stock products.

Q: Can you provide a product catalog?
A: Contact our business manager, we will send the product catalog you need to your mailbox.

Q: Are samples available free of charge?
A: Depending on the product, we can provide you with free samples for most products.



Delivery & Terms

Q: What is the mass production time and delivery time?
A: 10~15 days, different products have different production cycles.

Q: What are the terms and conditions of payment?
A: When you quote, we will confirm with you the trading method (FOB, CIF, CNF, or other methods). In mass production, we usually pay 80% advance payment first, then settle the balance.



After-Sales

Q: What is your product after-sales service scope and service period?
A: If the product has quality problems within one year or 30,000 kilometers of the car, we will renew it for you for free.